Career commenced in 1981 within the Engineering
Industry working as a Trainee Draftsman then Design Draftsman and
for a defence contractor; Aircraft Materials Ltd. based in Watford, Hertfordshire,
during which time
studied Mechanical/Production Engineering at West Herts College where first
introduction to computers using Computer-Aided Design (CAD) and Computer-Aided
Manufacturing (CAM) techniques including the use of AutoCAD design applications.
In 1988 moved into the Office Furniture
industry, working as a CAD Space Planner and Space Planning Manager at
Flexiform Business Furniture Ltd.
before moving into an IT Support role of Pre Sales Systems Co-ordinator. In 1998
joined another Office Furniture manufacturer;
Paragon Business Furniture Plc
based in Wembley, Middlesex, in
the role of Studio CAD Supervisor followed by an IT Manager role with an Office
Furniture Dealer and Interior Design company; MJF Group based in Uxbridge, Middlesex.
Following redundancy in 2004, career moved into
the Travel Industry working as an ICT Manager for a Business Travel specialist;
Business Travel Management based in
Woking, Surrey, and this role ended in March 2006 due to the IT infrastructure
being re-located to the MyTravel Group HQ in Rochdale, Lancashire.
In May 2006, returned to the Engineering
Industry on a contract basis in the role of CAD Analyst within the Global IT CAD
Systems group of Air Products Plc supporting
Computer-Aided Design (CAD) and Computer-Aided Engineering (CAE) applications.
During July 2008 joined as a permanent employee in the role of CAD Systems
Specialist within the Global Engineering group supporting Project Collaboration
tools, Product Lifecycle Management (PLM) and specialist Engineering software
During June 2010 joined Astrium
Ltd., as an IM - CAD/CAE Service Project Manager/Engineer based in Stevenage, Hertfordshire on a contract basis within
the UK CAD/CAE team providing Technical Support for Computer-Aided Design (CAD) and
Computer-Aided Engineering (CAE) applications within an Engineering environment.
In July 2011 joined
MBDA UK Ltd., as an Mechanical Computer Aided Engineering (MCAE)
Tools Support Engineer and subsequently MCAE Tools Support Manager
with current title being Principle Engineer* based in Stevenage, Hertfordshire in a permanent role
within the Operations Directorate (Mechanical Engineering) providing Technical
Support for MCAE hardware and software
2011 - present
July 2011, joined
MBDA UK Ltd., based in Stevenage, Hertfordshire, UK.
"MBDA is a world leading missile systems company with a
comprehensive product range designed to meet the land, naval and
airborne guided weapon system requirements of each of the armed forces."
MBDA is jointly owned by
Group (formerly EADS) (37.5%) and
Leonardo (formerly FINMECCANICA) (25%).
Working within the Operations Directorate (Mechanical Engineering)
"Mechanical Computer Aided Engineering (MCAE) Tools Support
Engineer" and subsequently
"MCAE Tools Support Manager" with current title
being "Principle Engineer*" providing Technical Support
as part of Engineering Design Capabilities (EDC) for engineering
teams within MBDA UK.
"To ensure the Mechanical Engineering (ME) function has the correct
software and hardware tools available to deliver its business
commitments through approximately 200 users across the main UK sites".
* alignment of job titles within the engineering function during
2006 - 2010
In May 2006 joined
Air Products Plc. providers of Gas and Chemical solutions worldwide,
Industrial Gas Plant Design. Based at the Air Products European
Headquarters located in Hersham, Surrey, UK.
July 2008 -
March 2010: "CAD Systems Specialist"
helpdesk support "Level 2" and "Level 3" via Global STAC
support team (helpdesk/troubleshooting); Supporting Product
Lifecycle Management (PLM) tools using UGS Teamcenter v7 (Siemens PLM
Software) - known as STAC and eSTAC (web) within Air Products,
together with being a member of the Global Phoenix helpdesk;
Supporting Computer-Aided Engineering (CAE) tools; Intergraph
SmartPlant Materials (SPMat formerly MARIAN; Integrated Material
Management System) together with
SmartPlant tools known under the umbrella term
of "Phoenix" tools internally within Air Products.
Overview of the CAD Systems Specialist
Remedy IT Service Management - ITSM tool; Management information
using Microsoft SharePoint tools and Microsoft Excel reports.
Supporting Product Lifecycle Management (PLM) tools using
Teamcenter v7 - known as STAC and eSTAC (web) within Air
Working as a team member of the STAC IT team;
Infrastructure support and testing including upgrades and
support (working closely with US based Infrastructure
Chair regular STAC IT/Power User Forum discussion
sessions with UK users and business owners.
in conjunction with the STAC IT team in the US the introduction
within the UK and Europe of Citrix based STAC application,
troubleshooting of issues in production, testing with IT
infrastructure team, technical writing and creating user manual in
Adobe PDF format.
Setting up SmartPlant Instrumentation (SPI)
and SmartPlant P&ID projects for the Project Services teams together
with creating Aspen Zyqad workspaces for users. User account and
Plant creation using SmartPlant Foundation (SPF); loader, system
administration, desktop client and using SmartPlant Engineering
May 2006 - July 2008: "CAD Analyst"
Working within the CAD Systems team, part of the Global IT
organisation in a contract role. Involved with Engineering
development projects, providing Computer-Aided Design (CAD);
Bentley MicroStation and Powerdraft applications and
Computer-Aided Engineering (CAE) support;
including PDS (Plant Design System), ISOGEN (Piping Isometrics) and
SmartPlant Review, AutoPIPE and
Alias Piping Solutions together with Helpdesk management (IT Service
Management (ITSM)) and
Management Information (MIS).
Overview of the CAD Analyst
Providing CAD Support, CAD Support Hotline
Troubleshooting and PDS Project set-up.
Working with teams based within the UK, US and China.
Powerdraft users together with
Alias Piping Solutions
PDS (Plant Design System),
ISOGEN (Piping Isometrics),
MathCAD (Engineering calculations),
(Estimating and Cost Planning) and
Transoft Solutions AutoTURN (Roadway and Vehicular flow for
Plant Design) applications.
STAC and Phoenix "Level 2" helpdesk support
within a Global team environment.
Helpdesk system based on BMC Software's
Remedy IT Service Management AR System technology.
DELL hardware, Microsoft Windows XP Professional Operating System, together
with Microsoft Office applications and
Updating of CAD Systems Intranet
Content Management Server tools) together with managing online share documentation (using
Microsoft SharePoint application).
graphics technology for dual screen CAD workstations including
Matrox Graphics Duelhead2Go.
Project archiving; CD/DVD
media, indexing and off-site storage. Third party project collaboration and FTP
site transfer of Project data, Microsoft Excel
documentation tracking of collaboration activity.
support calls relating to Engineering
applications used by Design teams including
Facilities, Plant and Equipment
Due to global
restructuring, position eliminated at the end of March 2010, with
centralisation of technical support functions transferred to the
Corporate Head Office (US) and to the ASIA office: Shanghai, China.
2005 - 2006
In April 2005 joined
Business Travel Management
as "ICT Manager" based at BTM's Head Office in
Woking, Surrey, UK.
BTM, a travel management company specialising in
providing bespoke travel packages to suit a clients business needs.
Responsible for managing a busy helpdesk and IT team providing
support at the Head Office location together with fifteen regional
Business Travel Centre's located throughout the UK including offices
in Northern Ireland, Scotland, Wales and until December 2005 office
in the Isle of Man.
Working closely with
MyTravel Group Plc.
Supporting rack based Compaq/HP and
Fujitsu-Siemens server technology, Dell desktop PC's together with
Toshiba and Samsung laptop's.
Server Operating Systems
including Microsoft Windows NT4 Server/Advanced Server, Windows 2000 Server
and Windows Server 2003. Desktop Operating Systems including Windows
2000 Professional and Microsoft Windows XP Professional running desktop
applications Microsoft Office'97/Outlook'98, Office 2000 and Office
Network Printing via
HP JetDirect and HP Web JetAdmin IP printing technology.
Managing BTM's entry within MyTravel's Rochdale Data Centre's
Microsoft Exchange 2000 email server, distribution lists and user
contact details. Spam controls provided via MyTravel's Barracuda
Bespoke Database applications running
Oracle 8i Enterprise technology. Industry standard Travel
Focalpoint and Amadeus
travel booking systems together with Elgar Rail Ticketing System.
TIMES 3 "Management Information Solutions" support by
Net Trans Services, RailPlanner
technology provided and supported by
and RADIUS with Radius
Business Solutions provided and supported
by ProCon Solutions based in
Denmark including Pro:TAS, Pro:BSP and Pro:TAS Finance applications.
Reports produced using
Crystal Reports 8.5 and Adobe Acrobat (PDF).
systems from Streamline,
transactions via AMEX and Diners Club.
IT Support "Helpdesk"
Intranet site updating using
Dreamweaver MX with integrated databases.
Woking Head Office Avaya "SDX"
INDeX Telephone systems and programming.
tools using customised
SurfControl application (running on a Windows 2003 Server/ISA
Server 2004 platform).
Veritas Backup Exec
software application used in conjunction with Compaq SDLT internal
tape drives, providing daily, weekly and monthly scheduled security
back-up's with off-site storage of archived tapes for disaster
protection, management and automated distribution (in conjunction
from Splinterware and
Internet access provided by Microsoft ISA Server and network
connection via CISCO
Systems routers, working closely with MyTravel Group Comms team.
Automated deployment of Microsoft security patch and product
Windows Server Update Services.
Remote support using
DameWare "Mini Remote
Control", CISCO Systems VPN applications and "FREEping"
technology from tools4ever.
Blackberry handheld devices via
Vodafone Network in conjunction within the MyTravel Data Centre
IT Support team based in Rochdale.
PC hardware and software
troubleshooting utilising Norton
Utilities & Norton Ghost,
(Backup devices), UPS
Microsoft Windows Antispyware technologies.
technology using HP ScanJet A4 scanner for document reproduction,
creating CD-R's using
NERO CD Creator software.
Standard utilities and viewers
including Adobe Reader and WinZip
file compression applications.
BTM Woking Comms Room - Server Racks and Patch Panels
Click image to enlarge
Extended contract ended March 2006 due to relocation of IT
infrastructure to MyTravel Group IT located in Rochdale, Lancashire, UK.
1999 - 2004
In March 1999 moved to
MJF Group based in Uxbridge,
Middlesex, UK. "IT Manager"
responsible for the management and support of the IT
infrastructure of the Uxbridge and City offices together
with remote Operation Centre's based in Berkshire.
The MJF Group of Companies comprising specialist
companies including; Design & Build projects - REDD Projects
Ltd., Office Systems Furniture dealerships - MJF Interiors Ltd.
located in Uxbridge and until 2003 MJF City Ltd. located at Old Street, London;
providing Herman Miller
product ranges and the use of
system for 2D/3D office space planning designs and
Transportation and Data Storage - MJF Business Services Ltd.
comprising MJF Business Relocation, MJF Storage and MJF
Furniture Rental together with MJF Data
Management offering remote Record Management services located
near Henley-on-Thames and Thatcham, Berkshire.
Between December 1999 and September 2001 provided
IT support and infrastructure for
Wiesner Hager at
their offices located within MJF City Ltd.
Supporting IT Infrastructure at multiple sites
including Desktops, Laptops, File and Print Servers
incorporating various software applications including eight
licences of Autodesk
AutoCAD, four licences of Autodesk ADT 2004 together with
Autodesk On-site View on handheld devices plus numerous licences
of AutoCAD LT. Discreet 3ds Max and Autodesk VIZ visualisation
Microsoft Office Professional,
Project Professional, VISIO Professional, Publisher
and AutoRoute. Adobe Acrobat/PhotoShop/PageMaker/Premiere Pro
and Encore DVD. ACT! Customer Relationship Management (CRM)
application. Macromedia Director/Fireworks and Flash. Symantec
pcAnywhere, Norton Utilities,
O'Neil's Data Capture Systems, Microsoft Exchange Server
with Internal Instant Messenger clients and Outlook Web Access.
Microsoft SQL Server, ISA Server and Internet Explorer. Maconomy
Finance solutions utilising Oracle databases.
Metaframe Server running on 100Mbit Local Area Network (LAN) and
Wide Area Network (WAN) router based Microsoft Windows 2000 Server
networks via Microsoft Windows XP Professional clients over ADSL/SDSL
networks together with Citrix Web Interface access via Internet
Server Operating Systems of
Microsoft Windows NT4, Windows 2000 Server and Windows Server 2003 with
Desktop Operating Systems including Microsoft Windows '98SE and
Windows XP Professional.
including the integration of Pocket PC hand held PDA's (Personal
Digital Assistant's) together with the introduction of Microsoft
Mobile Information Server.
of a Group Intranet site, client portals and IT support sites
using Microsoft FrontPage.
of web and email filtering tools using
on Microsoft ISA and Exchange servers.
MJF 3D Design Visual and Comms Room (Uxbridge)
Click image to enlarge
Made redundant from MJF Group in November 2004.
1998 - 1999
In April 1998 moved to
Business Furniture Plc. - Systems Furniture Manufacturer based in Wembley,
In the role of "Studio CAD Supervisor" supporting the Wembley and Leeds Studio facilities, involved with the support of
AutoCAD CADstations together with 3D Studio MAX/VIZ software and 3DS plug-in's
such as SmoothMove. Architectural Desktop and AutoCAD AEC applications
together with CorelDRAW, Adobe PageMaker/PhotoShop and VISIO together with Cyco
AutoManager Workflow document management applications.
Creating company presentations using
Microsoft PowerPoint for Annual Sales meetings.
Paragon Satellite Call Centre Workstation
Click image to enlarge
1988 - 1998
From 1988 - 1998 employed by
Flexiform Business Furniture Ltd. based at
Islington, London and Thornbury, Bradford, West Yorkshire, UK.
Flexiform, a leading
British manufacturer of high quality Office Systems Furniture with contracts
throughout both Public and Private sectors of industry, employed in the role of
"CAD Space Planner" designing office floor plan layouts and liaising
with clients to fulfil their requirements, using Autodesk AutoCAD applications together with custom
in-house bespoke database product extract routines for producing
estimates/quotations developed using Microsoft
Access, eventually becoming "Space Planning Manager".
Space Planning and Specifying Office Furniture for
the London Sales Centre and Showroom.
into the area of general IT Management later becoming "Pre-Sales Systems
Co-ordinator" for the company with responsibility for the London and Bradford IT
Infrastructure involving parts of Design (running
Radraft CAD Systems), Sales, Survey and Planning
(using Autodesk AutoCAD, AutoCAD AEC and
AutoCAD LT CAD Systems), Service and Sales Administration (using Microsoft
Office and Lotus SmartSuite applications) running on Novell NetWare and
Microsoft Windows NT Server Networks.
Responsible for the programming and day to day
operations of the London Sales Centre BT Meridian Norstar Telephone
Completion of College Courses started whilst at AML;
BTEC Higher National Diploma in Engineering
1981 - 1988
1981 - 1988 started
(a member of Williams Holdings Plc in 1988 and at the time located in
Watford, Hertfordshire and Newton Abbot in Devon, UK).
Specialists in the field
of Airborne delivery systems (using RAF
Hercules Aircraft based
RAF Lyneham, see also
Man carrying parachute fittings and small mechanisms for both Civil and
Military applications. Used by the
together with Commonwealth and Foreign governments.
Producing Quick Release Fittings for use with
Initially employed as a "Trainee Draftsman" through
"Design Draftsman" culminating in a role as "Design Engineer" upon
leaving in 1988 to make a career change from Drawing Board/Paper based
Engineering into the area of Computers and Computer-Aided Design (CAD)
engineering disciplines throughout the company including
Manufacturing, Assembly and Inspection/Quality Assurance.
Day & Evening studies at West Herts
College; B/TEC National Certificate in Mechanical and Production
Engineering together with BTEC Higher National Certificate in
Autodesk User Group UK
1995 - 2002 Regularly attended
Autodesk User Group UK (AUG UK) team meetings
representing users of Autodesk Software.
Early AutoCAD user - being one of the
first AutoCAD users in the UK, using v2.01 at college during the mid 1980's.
Education & Training
Learndirect Course: Microsoft Excel 2003 - Spreadsheet
Microsoft Excel 2007 Introductory and Intermediate -
AutoCAD 2010 2D Intermediate training course
Learning AutoCAD 2010 & AutoCAD LT 2010 training
MicroStation J Essentials training course.
2005 - 2006:
Virtual Learning Centre;
Microsoft Windows 2000 Administration - Level 3
- Windows 2000 Server Management, Supporting Microsoft Windows 2000 - Level 3 (Server
& Workstation Support), Using Microsoft Project - Level 3 - Project Management,
Electronic Communication using Microsoft Outlook - Level 2
(Microsoft Outlook 2002)
Databases - Level 2 (Microsoft Access 2000) -
Attended various AutoCAD training courses
Buckinghamshire College of Higher
Education in High Wycombe, Buckinghamshire and at
CADline located in Staines,
Middlesex: Customising AutoCAD in 1989 together with
3D Environment Module, 3D Construction &
Modelling Module in 1995.
1981 - 1993: Studied at
West Herts College
based in Watford, Hertfordshire - Business & Technology
Education Council: B/TEC National Certificate
in Mechanical and Production Engineering (1981 - 1985),
BTEC Higher National Certificate in Engineering
(1985 - 1989) and culminating
BTEC Higher National Diploma in Engineering (1989 -
together with City & Guilds Course 230 in Computer-Aided
Engineering (1986 - 1987); using CAD-CAM (Computer-Aided Design
& Manufacture), CNC (Computer Numerically Controlled) and Robotic technologies.
Copyright © 1997 - 2017
Management User Group (formerly FM SIG)
June 26, 2017